PC Support Specialist

This program prepares students to deal with the problems they may encounter when supporting Personal Computers in an office environment. It provides in-depth knowledge of both computer hardware and software and prepares students for the CompTIA A+ Certification with IT Technician Designation exams. Students will have practical hands-on experience in troubleshooting computer problems and assembling a computer.Successful students may choose to progress to advanced qualifications such as MCSE or MCSA, which are in high demand.

Career Opportunities

Skilled PC Support Specialists are in high demand in today’s highly skilled environment. Virtually all organizations with multiple computers require the skills of PC Support Specialists who can become invaluable members of a management team.

Duties & Responsibilities

  • Providing technical support within small to medium sized offices.
  • Troubleshooting hardware and software problems.
  • Replacing and installing new computer hardware.
  • Keeping up-to-date on new trends in personal computing.
  • Must be proficient in all aspects of computer software applications and operating systems.
  • Must have in-depth knowledge of how computer systems work.

AOL Brampton WestPC Support Specialist