The Call Centre Customer Service Representative Diploma program offers individuals the opportunity to acquire the skills required by many companies that specialize in customer service and outbound marketing services, and to provide skills to facilitate upward movement in their chosen profession. This program provides graduates with the necessary skills to answer enquiries and provide information regarding an establishment’s goods, services, and policies, and to provide excellent customer service when receiving orders or payments and processing requests for services.
- Tuition fees include student manuals and all other course materials.
- Financial assistance may be available to qualified students.
- Graduation requirements: Students must achieve a 75% average to obtain a diploma.